At 4kLocals, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, mobile app, or services. By accessing or using 4kLocals, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following information when you use our platform:

  • Personal Information: Name, phone number, email address, location, and profile details you provide when creating an account.

  • Service Information: Bookings, reviews, preferences, and communication with service providers.

  • Payment Information: Payment details processed securely via third-party gateways (we do not store credit/debit card numbers).

  • Technical Information: Device type, IP address, browser details, and usage patterns collected automatically to improve our services.

2. How We Use Your Information

We use your information to:

  • Provide access to local services and manage your bookings.

  • Communicate with you about updates, offers, and promotions (only if you opt-in).

  • Improve our platform experience and personalize recommendations.

  • Ensure safety, prevent fraud, and comply with legal obligations.

3. Sharing of Information

We may share your data in the following cases:

  • With Service Providers: To fulfill your bookings and requests.

  • With Payment Gateways: To process secure online payments.

  • For Legal Reasons: If required by law or to protect rights, safety, or property.

  • With Partners (Optional): For promotions or special offers, only with your consent.

We never sell your personal information to third parties.

4. Data Security

  • We use encryption and secure systems to protect your information.

  • However, no method of online transmission is 100% secure. We cannot guarantee absolute security but take every reasonable measure.

5. Cookies & Tracking

  • We use cookies and similar technologies to enhance your browsing experience.

  • You can manage or disable cookies through your browser settings, but some features may not work properly.

6. Your Rights

As a user, you have the right to:

  • Access, update, or delete your personal information.

  • Opt-out of marketing communications at any time.

  • Request a copy of the data we hold about you.

To exercise these rights, contact us at privacy@4klocals.com.

7. Children’s Privacy

4kLocals is not directed to children under 16. We do not knowingly collect data from children. If you believe a child has provided us information, please contact us to remove it.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website with a revised date. Continued use of our platform means you accept the updated policy.

9. Contact Us

For questions, concerns, or requests regarding this Privacy Policy, please reach us at:
📧 Email: privacy@4klocals.com